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CEO of ROX Key - MR NGUYEN VAN HIEP

MR NGUYEN VAN HIEP

CEO of ROX Key

Optimize ROX Key’s internal resources to enhance the integration of products and services within the ecosystem, enabling us to diversify the solutions we offer to customers and partners.


Dear Shareholders, Customers, and Partners,

At the beginning of 2019, ROX Key (formerly TNS Holdings) marked an important milestone when the Company’s shares were officially listed on the Ho Chi Minh Stock Exchange (HOSE) under the ticker symbol TN1. Guided by our consistent orientation of “Creating Convenient Value,” the Board of Directors and all ROX Key employees worked in unity and with relentless effort to close 2020 with strong business results, achieving VND 608 billion in revenue and VND 188 billion in profit. More than ever, ROX Key recognizes that economic development must go hand in hand with safeguarding the interests of employees, the environment, the community, and society. Therefore, ROX Key has continuously implemented policies to protect and enhance the rights and benefits of our employees and customers.

The year 2021 marked the completion of ROX Key’s first seven-year development journey—an important period highlighted by many significant milestones. Over these seven years, ROX Key has grown strongly and expanded its business operations to include seven member companies: TNPM by ROX (Property Management & Operations); TNTech by ROX (Information Technology); TNTalent by ROX (Human Resource Management); Cleaning Services Center – TNPM; Nhat Viet (Security Services); and in 2025, the addition of a Marketing Communications Services division (Popplife).

In 2022, ROX Key initiated a restructuring program to optimize resources, leverage management experience, and enhance risk governance. At the same time, ROX Key implemented share swaps to expand into business areas aligned with its potential and competitive advantages, while strengthening collaboration among member companies to generate synergistic value and cultivate a distinctive corporate culture. ROX Key is proud to have been honored as a Vietnam National Brand in 2022 and 2024.

ROX Key focuses on four major objectives in its governance and operational activities as follows:

  1. Accelerating ROX Key’s core service segments that create high value, including Technology, Human Resource Consulting Solutions, Real Estate Management & Operations, and ancillary services for real estate projects.

  2. Synchronizing governance and operations between ROX Key Holdings and its member companies to enhance ecosystem collaboration efficiency, enabling all ROX Key customers and partners to fully utilize the services of member companies, thereby strengthening ROX Key’s differentiated competitiveness in the industry.

  3. Consolidating specialized departments of ROX Key and its member units to enhance human resource management, optimize resources, and reduce operating costs.

  4. Concentrating resources and making in-depth investments in digitalization initiatives through key projects being implemented by ROX Key and its member companies, including industrial park projects, building management (FM), Smart Industrial Park projects, enterprise digital transformation solutions (ERP, EDW, CRM), Timi+ (a residential service connectivity platform), and technology solutions for financial institutions and banks.

Upon completion of the restructuring in 2025, ROX Key aims to rank among the Top 500 fastest-growing enterprises in Vietnam (VNR500).

In the context of a rapidly evolving digital economy, speed makes the difference in driving business breakthroughs. To ensure that speed goes hand in hand with efficiency, technology investment must be accompanied by deep investment in people. ROX Key has clearly defined its goals in this new race and is preparing all necessary conditions to accelerate and rise to become a leading enterprise.

Sincerely,

Chief Executive Officer
ROX Key Holdings